Knowledge Anywhere announced today that its client, Isilon Systems, a leading provider of intelligent clustered storage systems, is implementing an online program to increase sales readiness, revenue opportunities and customer satisfaction for the company’s global channel sales partners. The solution, created by Bellevue, Wash.-based Knowledge Anywhere, Inc., a leader in building technology-based learning solutions, enables Isilon to significantly increase the growth of its channel partners program while maintaining the consistency and success of its training.Isilon has recognized the need for an effective and efficient communications tool that helps educate channel partners about its product offerings. Known as “The Isilon Institute,” the program helps channel partners get up to speed faster with increased competency and productivity. It also enables Isilon to make its channel partners more successful in serving their customers by delivering clear and consistent product and technical information.
According to the Brookings Institution and Momentum Research Group, U.S. organizations that have adopted educational applications delivered over the Internet realized cost savings of two to four percent per year.
The online program developed for Isilon by Knowledge Anywhere empowers channel partners to: • Quickly learn relevant, timely technical information – as it pertains to their customers. They can access the most current technical information, solutions and product selling points in order to better serve their customers and increase sales.
• Sell more effectively – by understanding the differentiating factors, best practices and proven techniques for reaching buyers and increasing sales. The program empowers sales representatives to better identify opportunities.
• Test their knowledge –allows partners to complete the training on Isilon’s portfolio of products and then test their knowledge so that they are able to sell Isilon’s products with confidence. For Isilon’s channel sales team, the tool also enables improved tracking, reporting and management of channel partners’ knowledge and skills.
“Isilon’s customers will be more effectively served as a result of this leading-edge online training solution,” said Tom Pettigrew, vice president of global sales partners for Isilon Systems. “Our channel partners are provided with the resources necessary to ensure comprehensive training, sales and marketing support so that they can provide the highest caliber of customer service.”
The Isilon Institute offers the company the benefits of having a tool to measure the engagement and knowledge of their channel partners while providing partners the convenience of learning when they are most receptive to new information. Unlike traditional training, partners have the information at their fingertips and can access it at their convenience.
“Isilon has a very effective channel partner program and our solution helps them to improve the education process and increase sales potential,” says Charlie Gillette, president and CEO for Knowledge Anywhere, Inc. “Online education is a dynamic and effective way to equip Isilon’s channel partners with strategic tools to help customers accelerate their digital workflow and meet the demands of their high-volume digital content environments.”
ABOUT KNOWLEDGE ANYWHERE
Founded in 1998, Knowledge Anywhere, Inc. is an award-winning company that has emerged as a leader in the specialized arena of building technology-based e-learning solutions and performance support systems that provide tangible results. The company uses innovative technology to offer a broad base of products and services, including custom and mobile content development, and virtual classrooms. Its clients use its solutions to facilitate the delivery of proprietary knowledge, employee instruction and product training to dispersed audiences via the Web.Headquartered in Bellevue, Wash., Knowledge Anywhere's clients include AT&T Wireless, Microsoft Corp., Kenworth Trucks, Dade Behring Inc., E&J Gallo, Nextel Partners and F5 Networks. In 2004, Knowledge Anywhere was named one of the "Fastest Growing Technology Companies in North America" by Deloitte & Touche’s Fast 50 and Fast 500 programs. Also in 2004, Knowledge Anywhere was recognized as one of the "Top High 100 Tech Firms in Washington State” by Washington CEO Magazine and as one of the “Fastest Growing Private Companies in Washington State” by the Puget Sound Business Journal. Also, Knowledge Anywhere was recognized by the Brandon Hall Excellence in Learning Awards in the “Custom Content” category. To learn more, visit www.KnowledgeAnywhere.com.