From highly regulated industries such as manufacturingand healthcare, to general training in areas such assexual harassment, ethics, and privacy regulations, compliance training is an important part of employee training initiatives.
Compliance training is not the most interesting topic. However, it is necessary to have concrete documentation and training on workplace compliance policies, procedures, and expectations.
Increasingly accessible tools are allowing businesses to put more emphasis on figuring out ways to create and refresh compliance training that is effective in mitigating risk and engaging employees.
This article discusses how to build effective compliance training programs using a combination of tried and true best practices with new, engaging online strategies.
- Upgrade the training program to a Learning Management System Many companies start out tracking compliance training in an Excel
spreadsheet,or use other manual, inconsistent systems for tracking employee training. This might work when there are only a handful of employees, but companies can quickly outgrow this method. A learning management system (LMS) provides a formal, easy way to track and administer all online company training, as well as in-person training. This tool can help training professional implement the next 3 compliance training tips.
- Break up the learning for better comprehension One way to promote understanding and engagement in your company’s compliance policies and procedures is by creating videos that implement the concept of micro-learning. It’s no secret that videos have become a popular mode of training and are seen as more engaging than a traditional lecture. But a long, drawn-out training video can be just as ineffective as a long, drawn-out live lecture. Splitting
trainingup into shorter modules will allow employees to more easily internalize critical compliance information. Micro-learning will also make it easier for them to go back and locate a specific part of the documentation that they need a refresher on.
- Make compliance training material easy and fast to find Just-in-time learning is the concept of being able to look up and
immediatelylocate a piece of training information when the learner needs it. This concept focuses on allowing employees to find the information they need, when they need it, promoting efficiency and productivity in employees’ jobs. No one remembers every detail of their training. By incorporating just-in-time learning employees can quickly find answers to compliance questions that may come up, reducing risk.
- Use short quizzes to increase learner engagement Using quizzes after
trainingis pretty self-explanatory, however, there are different ways to use quizzes and different tools to build them in. Learning Management Systems often have the ability to build and track quizzes for your learners. Another great way to test comprehension and increase learner engagement is by creating a quiz on Slack (if your company uses Slack) using QuickQuiz. When using a quiz app in Slack, managers can spontaneously create quizzes to test employee compliance knowledge. This can be used as an informal way to test comprehension with minimal effort from administrators. TIP: If using Slack to build and assign quizzes to employees, try gamifyingthe quiz by providing a reward to the top quiz scorer. A great way to do this on Slack is by using a micro-bonus app like Bonus.ly.
The effectiveness of these 4 compliance training points can be greatly increased when they are supported through clear communication from management. This article on using marketing strategies to increase LMS user engagement talks about the role of management and company communication when creating an effective training program.
About Knowledge Anywhere
Knowledge Anywhere is an eLearning company focused on providing flexible, modern learning and development solutions that enable organizations to harness the power of an engaged, knowledgeable workforce.
Our Learning Management System, Virtual Reality Training, and Course Development services, combined with our experience and customer support enables our users to create a learning and development program that boosts sales and drives company growth.
Learn how you put education at the center of your organization with these great articles and resources.