For just a moment I’d like you to think about how many username and password combinations you have for all the software programs, applications, and online accounts you access on a regular basis. The average person has at least 90 online accounts. Shocking? Probably, considering that many times our login credentials are the last thing on our mind when we seek to enter an application or account. That is unless we’re locked out and can’t remember what our credentials are. Suddenly then our login credentials seem to take precedence. The good news is, there is a solution that allows you to use the same login credentials across multiple software programs, applications or online accounts. It’s called Single Sign-On (SSO), and it can help your LMS users eliminate the need to remember multiple username and password combinations.

What is Single Sign-On (SSO)?

Single Sign-On (SSO) is a user authentication process that leverages a central authentication service to minimize the required use of multiple login combinations. It allows users to enter one username and password for all independent and related software systems, eliminating the need to remember separate login credentials for each program.

How does Single Sign-On Work?

Using a central authentication service (Identity Provider), like Microsoft Active Directory, a user creates a unique login combination consisting of a username and a password. With this login combination, the user is allowed access to an organization’s network. The user data stored by the Identity Provider can be leveraged to access other systems when a connection is forged between that Identity Provider and a Service Provider like Knowledge Anywhere’s LMS. When this connection is established (usually through an API), a user only has to enter their login credentials once when they log in to the network. Once their identity has been authorized by the Identity Provider and the user proceeds to navigate to the individual software program or application (like the LMS) they will be automatically logged in. This is made possible with Single Sign-On and occurs as a result of the connection forged between the Identity Provider (Microsoft Active Directory, Okta, Google, or Salesforce) and the Service Provider (Knowledge Anywhere’s LMS), where the Service Provider trusts the Identity Provider to provide the unique user credentials. In this process, the user credentials are stored and managed by the Identity Provider.

What are the benefits of Single Sign-On?

The main benefit of Single Sign-On is the ability for users within a network to access independent and related software programs without having to provide duplicate login credentials. As a result, an organization can benefit from reduced IT support for lost passwords and username combinations, less valuable employee time spent re-entering passwords and trying multiple login combinations, and improved user identity management.

Another benefit is to automate populating users and sending user profile details through SSO. This allows companies to not bother creating another process when creating Learners in the training platform, setting up profile details to assign the correct courses. For example, Administrators could send country, state, job roles, and custom data fields with the authentication process that would add Learners to groups in the LMS and automatically give them the right course assignments.

What Are Knowledge Anywhere's SSO Integrations?

Knowledge Anywhere users have SSO access to Microsoft Azure Active Directory, Salesforce, Okta, and Google! These integrations allow Knowledge Anywhere LMS users to be authenticated and signed in using their Azure, Salesforce, Okta, and Google credentials.

If you’d like to learn more about Knowledge Anywhere’s integrations and apps, check out these resources below.

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